DISCLAIMERS:

By completing a purchase with us you are agreeing to our full shipping and deliveries policy

Desir Hair is based in the UK and uses Royal mail to deliver packages within the UK, Europe and worldwide.

Alternatively, DHL services are also available to our customers for international shipping.

 

 - Bundles => within 3-7working days of your payment being cleared.

 - Custom bundles => within 3-10 working days of your payment being cleared.

 - Custom- made Wigs=> within 3-10 working days of your payment being cleared.

Desir Hair will email you to confirm the shipping of your order and provide you with your tracking details.

Please be advised that the delivery time will depend on your location.

All prices on our site are in GB Pound and charged in GB pound. Price of shipping will be indicated at checkout.

Please be advised that all applicable custom fees, taxes and duties are the sole responsibility of the customer.

Desir hair is required by law to state the value of your package for international delivery.

In the case your order would not be delivered for any reason and is returned to us, the Desir Hair team. the Desir Hair team will issue you a refund within 24 days (shipping cost not included).

 

DISCLAIMERS: By completing a purchase with us you are agreeing to our full return policy.

We do not offer refunds, any purchase is FINAL. In the unlikely event that our product would be damaged or faulty upon delivery, Desir Hair will issue a full STORE CREDIT for unsatisfactory products within 7 working days of delivery.

 

In the unlikely event that you would not be satisfied with our products, Desir Hair MAY issue a full STORE CREDIT.

 

We reserve the right to not accept your return (especially if there are signs of wear).

 

Please be advised that STORE CREDIT cannot be issued for sale items. Any purchase of sale times is FINAL.

 

For hygiene reasons, returns must be with the tag, unworn, and unwashed.

 

This does not affect your statutory rights.

 

 

DISCLAIMERS: By completing a purchase with us you are agreeing to our full exchange policy

 

Desir Hair may accept to exchange any tag, unworn, and unwashed and still packaged product within 7 of delivery. We reserve the right to not issue an exchange.

 

This does not affect your statutory rights.